SERVICE BRANDING

CIATS can assist your business shine and stay far ahead the competition through service branding. Service branding is a combination of activities that can give your organization a bunch of benefits that cannot be copied by your competitors.

Our service branding package includes:

1. Creating a inspired service culture through mindset shifting of people
2. Standardization of your service through service standard operating procedures
3. Establishment of effective training monitoring and reinforcement system
4. Training of internal trainers to maintain set standards.
5. Time to time feedback for continual improvement

Advantages of service branding:

1. High quality service
2. Competitive edge
3. Sustainable business
4. Smooth operation
5. Systematic training mechanism
6. Employer branding
7. Great customer satisfaction
8. Service consistency
9. Save money spent for external service trainers
10. High moral of staff

RESEARCH

In line with the rapidly developing technology and ever changing human aspirations, to be up-to-date on the subject matter we handle, CIATS conducts own research in different fields of service. With the knowledge and experience we gather through our systematic and casual research, constantly we upgrade our services for our customers to enjoy the highest benefit of their investments.

COMMUNITY DEVELOPMENT

Every person understanding true potential, being self-disciplined, having commitment and having patience indeed can make a great world to live in. CIATS in collaboration with various community organizations, strive to assist the community to inculcate such qualities and find sustainable means of making a great society for everyone to live in peace and harmony.

We strive to improve social leadership for strengthening the social and cultural fabric of society and making an extraordinary difference to the well-being of the nation.

We create the awareness on how to harness resources and mobilize people to face demanding challenges and accomplish desired aims.

We develop new and more powerful ways of exercising leadership at different levels of the society to generate desired results.

We strive to enhance human capacity to diagnose, frame and provide leadership for the different kinds of adaptive challenges that must be addressed, such as the development challenge, transition challenge, sustainability challenge, creative challenge and crisis challenge.

We strive to develop a deeper grasp of the complexity and interdependence of all parts of society.

We focus on increasing human capacity for cross-cultural collaboration and support.

We make people aware of how personal values, philosophies, knowledge, skills and behaviour influence the progression of the community