Priyankara Sumanapalage | President & Chief Mixologist

LCHSGA, M.Sc.(I/O Psychology-UK)
Dip in FQA (SLSI), NDTD (IPM)
Lead Auditor ISO 22000/OHSAS 18001 (IRCA-UK)
WSET-UK, Certified Master Trainer (EAHM-Dubai)

Priyankara Sumanapalage is a professional in training and service process improvement, specialized in quality standards and human resources development. He counts over twelve years of experience in the service sector with prestigious brands such as Taj, Hilton, Cinnamon hotels, Aitken Spence hotels and LOLC Leisure group (formerly Confifi Group).

In addition to Ciats Worldwide® Training & Standards, Currently Priyankara serves as the CEO of Finesse Hospitality Management Services (Pvt) Ltd. His expertise in people development reaches many fields of business interests such as hospitality service, banking, hospital services, insurance, regulatory bodies, manufacturing, construction and social services.

He began his career in the service sector with Taj group of hotels and worked for Hilton hotels, Queen’s hotel, Eden Resorts and Aitken Spence hotels. After obtaining the four year management diploma in hospitality management from the Sri Lanka Institute of Tourism & Hospitality Management, he had theopportunity of joining Cinnamon Lakeside, Colombo’s premium five star property, owned and managed by John Keells Holdings PLC. After working for Cinnamon Lakeside for a short period he was appointed as the Asst. Manager-Training & Development and worked his way up to the position of Manager-Training & Development in the capacity of a Head of Department.

The work exposure of Priyankara covers all operational departments and many administrational functions. He has also been certified as a master trainer from the Emirates Academy of Hospitality Management in Dubai. Having had the exposure in international organizations such as Burj Al Arab, Jumeirah Beach, Shangri-La & Hyatt, he is well versed in international service standards. The academic exposure of Priyankara covers hospitality management, human resources management, training & development, quality management, marketing and industrial/organizational psychology.

Priyankara has worked with many international trainers and consultants, including Fritz Bangert (CEO of PeopleSphere Consulting-Australia), AnasZubedy (CEO of Zubedy(m)sdnbhd-Malaysia) and Margaret Michelle Smith (a renowned international service trainer) co-facilitating many people & process development projects and has excelled in instructional designing, developing brand standards and establishing policies & procedures to maintain standards in organizations.

Priyankara has actively engaged in large organizational transformation ventures and his long standing exposure to the people and process development in the service sector has enabled him to identify most effective ways of developing great processes and influencing human behaviour to produce positive changes in organizations. Priyankara believes in creative, liberal and contemporary approaches in training & service quality improvement.

Jodie Lane | Director Operations – Perth (Western Australia)

Human Resources Professional
B.Com (HRMgt& Ind. Relations - Aus),
Dip. (HR Management - Aus),
EO Law Studies,
BSI (ISO 9001 QM) Internal Auditor

Jodie Lane has had over ten years’ experience in the Western Australian Public Sector across a number of agencies. She has held a range of positions and developed many useful skills, such as project management, administration and customer service, recruitment and human resources, and software use.

Jodie has furthered her studies in the Human Resources as a mature age student at Central Institute of Technology in Western Australia, obtaining a Diploma in Human Resources Management, and later at Curtin University for a Bachelor of Commerce, Human Resources Management and Industrial Relations. She is currently working in the Human Resources field, performing recruitment, payroll and other Human Resources functions. She is also a BSI certified auditor of internal processes (ISO 9001 Quality Management).

Jodie’s main focus is on administration and customer service, with particular interest in learning and development. She has a passion for equality and fair treatment of staff. Jodie has studied Equal Opportunity law and is an activist in the field of grievance management.

Jodie currently resides in Perth, Western Australia and heads Ciats Worldwide Training & Standards® operations in Perth.

Ahmed Irash | Director Operations – Maldives

Ahmed Irash is a well-known figure in Maldives who has an academic background in International Business Management. Irash currently works for one of the most reputed business
organizations in Maldives as the Corporate Development and Public Relations Manager while overseeing operations of Institute for Counseling and Psychotherapy (ICP) and Dhives
Institute simultaneously.

Irash has held senior positions in different International companies in the fields of Marketing, Human Resources and Training. During his 15 year career,Irash has devoted a lot of time
for Social Sector Development and lavishly continues the same working very closely with different NGO’s.

Irash is also a founder member and Vice President of Ambitious Maldives Sports Association (AMSA) besides his duties as an advisor to the Executive Committees of Maldives Human Resources Professionals (MAHRP) and Maldives Association of Physical Disables (MAPD).

Irash along with his wife Ms.AiminathNiznaformed their family company during 2014 - Nishy Pvt Ltdwhich is a group of companies that performs a multitude of business activities related to Event Management, Education&Training, Food &Beverage,and Garments etc.

Irash heads Ciats Worldwide Training & Standards® operations in Maldives

Nisala Aloka Bandara | Consultant - IT Services

MBCS,MBA(UK),
PGD-SM(UK),PGD-IT(UK),
Dip. in DP/GD
Certified Soft Skills Trainer

Nisala Aloka Bandara is a multi-disciplinary professional with broad area of expertise and excellence. Among the field of knowledge, Tourism and Hospitality Management, Business Development and Management, and Information systems development and management, Database and System Administration and experience as a lecturer and ICT Trainer stays in the front row.

Nisala started professional journey as an instructor, joined with Confifi group Management Trainee program to learn the way of Hotel and Business management. His next stop was as the Acting head of IT in Amaya Lake Resort - Sri Lanka, awarded as best 4 star resort in Sri Lanka, for 3 times. During the time, Nisala served as a consultant to the management in IT & administration affairs as well. In 2012, he joined ESOFT Metro Campus continuing the passion for training development and served as the Assistant Manager – Corporate Training promoting IT Education in Sri Lanka with Collaboration with partners such as BCS, Intel, Microsoft, Skills4Life & CISCO before the present appointment and was remarked as lecturer achieving highest student pass rates & grades sporting more than 13 years in experience in lecturing and skills development.

Presently Nisala serves Esoft Metro Campus as the Assistant Manager – Travel, Tourism and Hospitality Management at ESOFT Metro Campus Sri Lanka providing career development and educational opportunities for the travel, tourism and hospitality professional with partnership with Pearson : UK and London Metropolitan University : UK.

Within capabilities: Business Analysis, Business Development, Strategy development, Accountancy, Adobe Photoshop, C, Network Planning, Network Installation, Computer Hardware, , Customer Relations, Design, Desktop Publishing, Diagnosis, Documentation, Electronics, Front Office, Graphical User Interface, Graphics Software, Human Resources, Management, Microsoft Office, Microsoft Windows, Microsoft Windows Server, CISCO, Networking, Office Automation, Presentation Skills, Seminars, Staff Training, Supervisory Skills, Troubleshooting, Visual Basic, Web Site Production, CSS, PHP, HTML, JS, C#, VB, XAML, XML, XHTML, WordPress, Webmin, Linux, Windows, Routing, LAMP

Nayanta Pandita | Consultant - HR & Hotel Projects

Nayanta counts 30 years of experience in the Hospitality Industry which includes opening new hotels,
heading critical operations and training staff. He has excelled in managing ongoing and pre-opening
hospitality operations and projects by working with many prestigious local and international
organizations.

Having graduated with honours from the Swiss Asian School of Hotel Management in Sri Lanka, he reinforced his academic qualifications at the parent school in Switzerland and obtained the Diploma in Hotel Management from the Swiss School of Hotel Management & Tourism in Chur, Switzerland, specializing in Food & Beverage Operations.

Nayanta commenced his hospitality career in 1987 at Le Galadari Meridian gaining extensive exposure in Food Production, Banquet Operations and Cost Controls. He majorly acquired his skills in commercial kitchen operationswhile working at Hotel Bristol in Switzerland.

Upon his return to Sri Lanka in 1992, he joined the blue chip conglomerate John Keells Holdings, taking up the position of Operations Analyst for the Group Hotels, performing detailed analysis on the cost effectiveness and profitability of each operation and making recommendations for improvement. He was also entrusted the task of opening the WarahenaWalauwa in Bentota and Club Oceanic in Trincomalee.

He ventured into Training & Development during the four years spent with Sheraton Hotels and Resorts - Africa / Middle East Division, where he won glowing accolades as an effective Hospitality Trainer. He was appointed as “Change Agent” at the Sheraton Doha Hotel and Resort, and was also required to implement the Sheraton Divisional Standards of Quality and Performance. He was also a member of the elite Hub Training Division that specialized in pre-opening and simulation training for new Sheraton Hotels.

Upon returning to Sri Lanka in year 2002, Nayanta joined the pioneering Hotel Company in Sri Lanka, the Confifi Group as Training Manager handling a number of overseas projects at The Royal Park Residence and the Apollo Hospital in Dhaka, Bangladesh as well. During this time he also obtained the National Diploma in Human Resource Management from NIBM Sri Lanka. He was the Group Human Resources Manager at Confifi at the time he decided to join Mount Lavinia Hotel as Director Human Resources in year 2008.

Year 2011 saw Nayanta joining the Ceylon Continental Hotel as Director Human Resources with specific objective of being a key member of the rebranding of the hotel as The Kingsbury.

Having successfully opened the grand Kingsbury, in the year 2013 he was invited to join ONYX Hospitality Group of Thailand as the Area Director Human Resources where Nayanta excelled in the opening of OZO Colombo, OZO Kandy, Amari Galle and Amari Havodda Maldives, prior to moving into full time Hospitality and HR Consultancy in year 2017.

Ranjith X. Fonseka | Consultant - Banking Services

Certified Novell Network Engineer

Ranjith X. Fonseka is a consultant in Banking and Financial services industry with Thirty years of work experience including Twenty-five years in the Information Technologyfield within banking sector.

Ranjith started his professional career as a Banker in 1980 with Hatton National Bank and took part as a pioneer member of the EDP team in computerizing Hatton National Bank in Sri Lanka. He then moved to Japan for higher education in 1987 and completed his studies in Melbourne Australia.

He returned to Japan as a Network engineer and worked for EDS Japan as an Account Manager till 1999. He started as EDS Network engineer at JP Morgan for a year and subsequently headed a Pre-sales project team as Consultant in developing a 5-year IT proposal for a Major Petro Chemical Company (PETRONAS) in Malaysia and was appointed as the Overall Manager/Post Sale Startup Consultant when EDS won the contract.He also acted as the Account Manager for Citi Bank’s Tokyo Office during his period with EDS and was responsible for all infrastructure delivery services including, Helpdesk management, Desktop support, Network management and IT procurement services. He also lead a Project team as EDS Consultant in evaluating the infrastructure support to General MotorsJapan and acted as EDS Account Manager at General Motors Japan.

On his return to Sri Lanka in 2000 he was immediately headhunted as Assistant General Manager – IT Projects for Seylan Bank and was subsequently promoted to Deputy General Manager in charge of Digital Channels and eCommerce. He was Instrumental in defining, starting up and heading the Digital Delivery Channel division of Seylan Bank which comprised Internet Payment Gateway Department, Ecommerce Department, Internet Banking Department, SMS Banking Department, and 24 x7 Call Centre. He was also a consultant in developing an international multi-currency remittance system for Seylan Bank along with NCS Singapore and was the Project Manager in the implementation of Seylan Bank’s Electronic Payment Gateway, enabling the customers to pay for goods and services through internet by using credit and debit cards.

Ranjith is bilingual in Japanese and English and has extensive Asia Pacific and global consultancy experience.

Shankar Vijayan | Consultant - Hospitality Training (UAE & India)

PG Diploma (IHTM) HTMI Switzerland
BHM (SRM - IHM) Chennai, India
HACCP Level 3, OSHAS Certified auditor

Shankar is a dynamic Hospitality professional, starting his journey as Hotelier in Hotel Tamaro, Switzerland. His next venture was in UAE in Jumeirah group of Hotels, during which he chased his passion from Hotelier to a Trainer facilitating all the On Job and Skills training. He later joined Landmark Group - Max Retail as Assistant Talent Transformation Manager heading a territory to support Learning & Development in Retail. He joined Yassat Gloria Hotel, Dubai as Assistant Training Manager responsible for two large Hotels in UAE.

Presently he is assigned as Cluster Training Manager - Al Marina Group, Abu Dhabi, responsible for career and Talent development for the Hotel group.

Within Capabilities: Human Resources, Training, Quality, Operations Management, Budgeting, ROI measuring, Content Development, HACCP Implementation, OSHAS implementation, Miscrosoft Word, Excel, Powerpoint, Publisher, Canvas, Reports and Statistics, Hotel Operating system, HOTSOS, Solutions Management

Dammi Peiris | Consultant - Personal & Professional Development

Dammi Peiris is a well-known personality development and etiquette trainer in Sri Lanka who has
acquired a great reputation in her field of expertise. She has conducted numerous training
programmes enlightening the lives of thousands of people in Sri Lanka and overseas.

Dammi started her career as a Market Research Investigator at Lever Brothers (Ceylon) Ltd. (presently UniLevers) and left to pursue her dream job in the high skies as a flight stewardess. She has had a progressive career as a Cabin Crew and as a chief stewardess in the Air Line and has taken part in many promotional activities in Sri Lanka and overseas.

Dammi started her flying career with Air Ceylon and was in the first batch of cabin crew for Air Lanka and also flew with Sri Lankan Airlines till year 2010. In her long career she has gained wide experience in social graces, customer relations and high standard of service and dining etiquette. She was also domiciled in Singapore, Paris and Hongkong and has gained experience in general etiquette corporate decorum.

To enhance her career in training Dammi has followed a “Train the Trainer” programme with CINEC Maritime Campus. She also holds a diploma certificate for International studies from Bandaranaike center for international studies.

She is also a holder of IVQ-UK, Advanced Diploma in Teaching, Training & Assessing Learning. She is a member of the career guidance unit of the University of Peradeniya. Among the companies and entities that Dammi has conducted training programmes following are of major concern.

Sri Lanka Institute of Development Administration (Faculty Member), Sri Lanka Foundation Institute, Sri Lanka Institute of Marketing, Staff of Ministry of Justice, University of Moratuwa, John Keells – CSR Programme South Eastern University Oluvil, Kalmuna, CSR Programme South Eastern University Battiicaloa, Food City Super Markets, Jetwing chain of hotels, Sri Lanka Telecom, Ceyline Shipping, Bank of Ceylon ( external Facilitator), Central Hospital, GLITZ staff , NOLIMIT, Expo staff, Arpico, CEAT – CSR Programes, Roots, Asiri Surgical Hospitals and Lanka Hospitals, Palm Village Hotel Uswetakeiyawa, NipunthaNiwasa (Ministry of youth affairs),Sri Lanka Navy, Ministry of youth affairs' (Faculty Member), Sri Lanka Army Gajaba regiment, Arpico Finance, Alliance Finance, Ministry of Foreign affairs, Peradeniya University, Ministry of Foreign employment

Joanne Jayamaha | Consultant - Workplace Psychology & Human Capacity Development

MSc. (Applied Psychology - UK),
MBA, BSc. (Psychology),
Advance Train the Trainer (IATA- Montreal),
P. G. Dip.in International Relations (BCIS – SL),
IATA Harvard Dip.in Leadership & Mgt. (Sp.Aviation),
Mgt Development Program (Uni of Colombo),
Adv. Dip. inPsy. Counseling & Psychotherapy (SL)

Joanne Jayamaha has been involved full time in training, coaching and consulting for more than 4 years with the intention of dramatically increasing profit, productivity, and the performance of people. Prior to starting consultations, she has worked in the Gulf and in Sri Lanka with over 09 years of experience with frontline communication. Joanne is a Psychologist and trained in the areas of Psychological Counselling & Psychotherapy.

Joanne is a master trainer for Train the Trainer – Coaching & Delivery, Leadership Within, Power Packed Presentation Skills & Public Speaking and Applying Emotional Excellence at Workplace, to name a few. Academically, she holds MSc in Applied Psychology (UK), MBA (USA) & BSc (India) in psychology.

She has been an initiator for change and has transformed individuals into competent individuals with the correct mind set in reaching their personal goals and ultimately achieves targets. She is currently a visiting lecturer for students following MSc in Business psychology at Coventry University and was formerly a speech and drama instructor for St. Peter’s College Colombo.

Later, she joined the corporate world and gained experience in human resources management, customer service and conducted training in industries such as Aviation, Pharmaceutical, Transportation, Equipment and Automotive, Engineering, IT, Banks and Hospitality. She is also qualified in International Relations.

Professionally, Joanne is certified in Psychological Counselling & Psychotherapy. Through the experience from this branch of human psychology studies, Joanne understands better the emotional connections for communication for work, business and even personal lives. The effects are just marvelous with better working relationships at workplace, more confident managers when speaking to an audience, developing leaders through understanding the internal motivations of people.

Joanne is a trained leader working in the field of Accelerated Human Change. She uses Accelerated Learning and experiential learning in all the trainings and speaking engagements for guaranteed, rapid and effective results required by today’s top corporations and management. She gained knowledge and expertise with Wild Drift an experiential learning company as a part time facilitator from year 2005-2009. As a CSR initiative she has trained students in state Universities of Sri Lanka thus providing guidance and motivating them to take up challenging roles in the cooperate world.

Today, shetrains a wide range of management and communication programs owing to her wide exposure to various industries. Joanne is passionate in inspiring lives and transforming people. Because of the dedication, she is well known for her highly-charged, energetic and power-packed training sessions.
Her most popular courses are in the areas of Business Communication, Unleashing the Leadership Within, How to influence People and Communicate with Great Rapport, Power Packed Presentation Skills, Applying Emotional Intelligence at Workplace, Enhancing Your Influencing Skills, Business Psychology and Leadership, Training & Development

To date, Joanne has trained more than15000 people from 50 multi-national companies in the Asia region. She has also designed, trained and developed programs from the senior management to other levels. She has trained individuals from Sri Lanka, Singapore, Maldives, Japan, China, Philippines, and offshore.

Her quest for continuous Human & Talent Development promises highly energizing and power-packed training style. She helps clients in transferring knowledge into ready-to-use skills. Her famous quote: “Every individual is remarkable in their own way and tapping into their inner potential is never a tiresome task. Everything in this world is achievable, your goal should not to be better than anyone else, but to be better than you used to be!”

Amila Thirimanne | Consultant - Healthcare and Sales Distribution

MBA (UK),
Executive Dip. in Marketing Mgt. (Uni. of Colombo)

Amila Thirimanne is a renowned sale and marketing professional in the health care industry in Sri Lanka with over 13 years of experience as a senior manager in the pharmaceutical industry and he represents multitude of multinational pharmaceutical brands. Amila started his career with GlaxoSmithKline plc (GSK) which is a British pharmaceutical company headquartered in Brentford, London. Established in 2000 by a merger of Glaxo Wellcome and SmithKline Beecham, GSK was the world's sixth largest pharmaceutical company as of 2015, after Pfizer, Novartis, Merck, Hoffmann-La Roche and Sanofi.

Sanofi S.A. was his second move as a front line executive, sanofi which is a French multinational pharmaceutical company headquartered in Gentilly, France, as of 2013 the world's fifth-largest by prescription sales. Amila has also served Novartis International AG which is a Swiss multinational pharmaceutical company based in Basel, Switzerland; one of the largest pharmaceutical companies by both market cap and salesas a regional sales manager handling specialty care team as business unit head.

By handling major operations in the sales and marketing stream in Sri Lanka and overseasfor prestigious international brands, Amila has exposed to high quality health care standards and application of sales and marketing strategies in competitive market environments. As a competent sales and marketing professional, Amila has contributed in securing major accounts and spearheading to new territories to maximize the market share of the companies he has served.

Amila is an experiencedsale and marketing professional, a trainer and a mentor in the health care industry with a high level of hands on exposure to practical aspects of brand management, sales management and business development. I addition to his current duties as a business unit head in a leading health care distributer in Sri Lanka, he serves as a business consultant for international companies such as Innova Global Consumers for strategy development, sales & marketing management and operations management.

Neville Perera | Consultant & Trainer - Sales & Marketing

Professional Trainer - Senior Lecturer - Sales & Marketing Consultant
MBA, CPM (Asia Marketing Federation),
PGDipM (UK), DipM (SL),
MCIM (UK), MSLIM (SL), MCPM (AMF),
Practicing Marketer (SLIM - SL)

Mr. Perera is a renowned Sales & Marketing Consultant & Trainer. He is a Member of Chartered Institute of Marketing (UK), Member of Certified Professional Marketer (Asia Marketing Federation), Member of Sri Lanka Institute of Marketing and also hold the Practicing Marketer status by Sri Lanka Institute of Marketing.

He holds a Masters’ Degree in Business Administration from Sikkim Manipal University of India, Post Graduate Diploma in Marketing from Chartered Institute of Marketing – UK, Diploma in Marketing from Sri Lanka Institute of Marketing, Certified Professional Marketer from Asia Marketing Federation and reading for the Master of Science in Human Resource Management & Development from Salford University – UK.

Mr. Perera is a Senior Lecturer and an examiner for Post Graduate Diploma, National Diploma in Sales Management & Preliminary Certificate of Marketing at Sri Lanka Institute of Marketing for over 10 years. He serves as a visiting lecturer and facilitator at Australian College of Business and Technology (ACBT), Institute of Personal Management (IPM) and at many state &private universities for MBA, Post Graduate, Undergraduate and Diploma programs.

He is also a certified and experienced trainer, and a marketing professional and specialist in people development in skills and competency across the industries such as FMCG, Telecommunication, Finance, Pharmaceutical, and Industrial Hardware in major corporates in Sri Lanka & overseas.

During his over 20 years of experience he also held many managerial positions in local and multinational companies in Sri Lanka & overseas. Mr. Perera previously served at, Ceylinco Ltd, Lion Brewery Ceylon Ltd, (Lion & Carlsberg Beer) and Coca-Cola Beverages Ltd, and is currently serving at Bharti Airtel Lanka Ltd. His work expertise revolves around Sales & Marketing Management, Channel Development, Category Management, Distribution Management, territory Management, Modern Tradeand Key Accounts Management, Sales Training, and Human Resource Development.

Pramukshi Kariyawasam | Consultant - Public Relations & Corporate Etiquette

Pramukshi Kariyawasam is a hospitality professional with over 8years of corporate experience, and specializes in customer care, public relations and marketing. Pramukshi has been working for Sri Lanka’s largest listed
conglomerate since the inception of her corporate career, and is currently the head of marketing for Sri Lanka and Maldives resorts for the group’s hospitality brand.

Throughout her career, she has been involved in several initiatives and projects, including the re-branding of the group’s hotel chain, launching a travel and lifestyle magazine which was a first-time initiative undertaken by a hospitality brand in Sri Lanka, setting up a 24x7 contact center for the resorts portfolio, and leading teams for many brand related events.

Working for Sri Lanka’s premier hospitality brand has enabled Pramukshi to meet new people and make relationships, whilst becoming well acquainted with the work of a variety of stakeholders including Hotel Managers, operational staff, Front-line and Corporate staff and several other travel industry professionals. Her corporate experience includes cross functional roles in the areas of customer service, relationship and reputation management, public relations, media relations and sales and marketing.

Managing people and building teams and team spirit has been one of Pramukshi’s core strengths. She is a very energetic individual that firmly believes that enthusiasm and perseverance will help achieve your goals. She is constantly inspired by the incredible people that she has come across during her career and continues to make positive connections with them and impart her knowledge whenever possible.

She has represented the company in several award programs and in the recent past she participated at SLIM Brand Excellence awards 2017 and SATA Awards 2017 both which won Silver and Gold respectively for the hospitality brand. Pramukshi has also represented the brand at road shows and sales visits in India and Maldives.

Being a Public Relations expert, she maintains strong relationships withover 200 press and electronic mediacontacts in Sri Lanka and overseaswhich enables a mammoth amount of media publicity to be garnered for the brand during events and promotions.In addition, she successfully completed a course in Corporate Communications & Public Relations awarded by the Accredited Advertising Agencies Association (Four A’s) and the Sri Lanka Press Institute.

Her background in public speaking skills stems from winning all island prizes for consecutive years in Speech & Drama during her younger days, and this has helped Pramukshi become an outspoken individual who is articulate and confident.Further, this skillset coupled with her people skills have helped her gain trust with both internal and external customers, and this has played a pivotal role in the success of her career.

Pramukshi holds a postgraduate Diploma in Marketing awarded by the Chartered Institute of Marketing (UK). She is also a visiting lecturer for students following international tourism management at the University of Northampton, UK.

Her training experience extends from train-the-trainer programs, to soft skills trainings for front line staff, operational and executive levels as well. With a well-founded background in public relations and public speaking, Pramukshi’s main priority is to facilitate training programs that are engaging and relatable at every level.

Her training programs are focused on the areas of Customer Service, Telephone and Corporate Etiquette, Presentation, Communication, Motivation and Negotiation Skills and Building Effective Teams.

Amaranath M. Cumaraswamy | Consultant - Commercial Laundry Operations

Amaranath M. Cumaraswamy is a professional laundry & dry cleaning consultant and presently attached to Sri Lanka Institute of Tourism & Hotel Management as a senior lecturer in laundry & dry cleaning operations. He counts more than 45 years of experience in laundry & dry cleaning operations. He has worked in Sri Lanka an abroad in many five star hotels as laundry manager. After a long stint in the hotel Industry in both local and international hotels, in 2009 he joined Sri Lanka catering as a laundry management consultant for laundry & dry Cleaning. This was an opportunity for him to share his vast knowledge and experience in opening the state-of-the art laundry and dry cleaning facility at Sri Lanka Catering at Katunayake.

Amaranath is a member of the International Fabricare Institute of U.S.A and he has trained more than 400 staff in this field.

Prior to the current appointment as a senior lectures at Sri Lanka Institute of Tourism& Hotel Management, Amaranath has served for many organizations in different capacities. The organizations that Amaranath has served include 1972- 1976 Hotel Ceylon Inter- Continental (Laundry Supervisor), 1976- 1978 Hotel Riyadh inter - Continental Saudi Arabia (Asst: Laundry Manager), 1978- 1981 Ramada Hotel Abu Dhabi U.A.E. (Laundry Manager), 1981- 1988 Ramada Hotel Dubai U .A.E (Laundry Manager), 1988- 2009 Ramada Hotel Colombo (Present Cinnamon Lakeside) as Laundry Manger, 2009- 2012 Sri Lankan Catering(Laundry Management Consultant).

Dr.P.D.Lambias | Consultant - Ayurveda and SPA Management & Administration

MSC(SL), B.A.M.S.(Col),
Pg.c.c.(Col)

Dr.Lambias is a Medical consultant in Ayurveda for more than 12 years’ experience in government Sector. He is a member of SrilankaGovernment Ayurveda Medical Officers Association (SLGMOA) and the Current Media Secretary of the Sri Lanka Government Ayurveda Medical Officers Association(SLGMOA) and the Former Media secretary of the Government Ayurveda Medical Officers Association (GAMOA). He Holds a Masters’ in Hospital Management and Administration from University of Kelaniya,Bachelor of Ayurveda Medicine & Surgery from University of Colombo, Postgraduate Diploma in Panchakarma,Diploma in Massage Therapy, Postgraduate Certificate in Cupping and Leech Therapy.During his career he has engaged in multicultural communities& experience much more new methodology of treatments to blend the traditional knowledge with the new theories.

Ayeshani Gunasingha (Mrs.) | Consultant - Management/ Training and Development (Hospitals and SPA - Ayurveda)

MBS(Col), B.Sc.(IT)UK,
NDTD(SL), MCS

Ayeshani is a Professional with more than 12 years’ experience in Lecturing to undergraduate/postgraduate levels, Training and Development and Project Management. She is a Member of Computer Society of Sri Lanka (CSSL). After completing B.Sc. (Hons) in Computing and Information Systems from London Metropolitan University she started her career in leading private Institutes and at a state university in Sri Lanka. She holds a Masters’ in Business Studies from University of Colombo, National Diploma in Training and Development, which enhanced her career more in to management as well. She is a certified online Tutor and Mentor. Her research interest focused on the areas Change Management, Behavioral Studies and Soft Skills.

Aasib Deen | Trainer - Call Centre Operations and Customer Service

Aasib Deen is an experienced tele sales professional specialized in customer service, tele marketing, and Leadership training.
Aasib currently holds the position of Trainer - Operations cum Assistant Manager Sales & marketing of a BPO/KPO which operates in the telecommunication sector for a leading master agent in the USA. Throughout his career, Aasib has trained many employees in Sri Lanka and in the USA in different fields such as service centres, tele sales & marketing, field reps, and IT divisions.
Aasib with his hands on experience has excelled in designing and delivering training on different subjects that includes but not limited product & service branding, sales & marketing, customer service, professional telephone etiquette, presentation skills, communication skills, motivation and leadership.

Capt. Shehan De Silva RWP RSP | Consultant - Security Services

Capt. Shehan De Silva RWP RSP is a Security & Safety professional with 26 years of experience. Served the Sri Lanka Army from 1991 to 2003. During the Military career Capt. Shehan De Silva RWP RSP actively participated in many Military Operations in the Northern & Eastern theatre of Sri Lanka. He was highly decorated with two Gallantry Awards for heroism in the battle.
Capt. Shehan De Silva started the mercantile career with Hameedia as the Security, Safety & Maintenance Manager. He obtained the Diploma in Maintenance Management in 2003. Conducted training on Disciplinary management, Inquiries & Investigations.
He joined DHL Keells (Pvt) Ltd in 2007 as the Security Manager. He was the process owner of the Global Crisis Management Plan for DHL Sri Lanka. Capt. Shehan De Silva was effective trainer who conducted training on SAFE (security awareness for employees), Fire & Safety, First Aid & Conducted Fire Evacuation Drills.
Capt. Shehan De Silva RWP RSP joined with Odel Plc in 2011 as the Security Manager & introduced the “Theft Policy” to the company. Conducted training on Theft Policy, Safety, Security Awareness For Employees, Fire Fighting, CCTV operations & Investigations.
He was appointed the Head of Security & Safety for World Trade Center (Overseas Realty Ceylon Plc) in 2013 where he conducted training for Sri Lanka Army Commandos & entered into an agreement for Anti Hostage Operations. Capt. Shehan De Silva RWP RSP conducted training for Sri Lnaka Air Force, Sri Lanka Police on Fire Evacuation Drills for High-rise Buildings. Training was conducted on Emergency Response Drills for employees of WTC. Capt. Shehan further conducted training on Fire & Safety, First aid, Fire Warden Training & Security Awareness for employees of WTC. Capt. Shehan De Silva also conducted Fire Training & Fire Evacuation Drills for Havelock City, On 320, Iconic, Empire Residencies, Crescat Residencies & Monarch Residencies.
Capt. Shehan De Silva RWP RSP now serves as the Manager – Security & Safety at the Courtaulds Clothing Lanka (Pvt) Ltd. Responsible for Security & Safety of 12000 employees & 09 Plants. Conducts training on Fire fighting, Safety & Security awareness for employees. Creator & the Process owner of Crisis Management Plan, Theft Policy, Security Policy & Bribery Policy.